The communication system plays a vital role in coordination of efforts and activities within single work units are between the various subsystems of the organization. Role of Business Communication in Management-Business Communication and Management are closely related to each other.Business Communication is considered as the lifeblood of Management. People don’t like to be uncertain about conditions that affect them. Importance or, Necessity 4. Sometimes, though, feedback is important to be certain that both the sender and receiver have the same information and interpret it the same way. If an effective system of communication is adopted, employees can present their ideas, suggestions, and complaints and employees grievances can be set right at their earliest stage. Meaning of Coordination 2. Communication management is vital for any organization irrespective of its size. Coordination as a Function of Management - Video & Lesson ��� Differentiate between formal and informal communication networks. Not everyone in an organization has access to progress reports or attends project meetings. They also must motivate people to support the plan, build commitment to the organization, establish rapport and collaboration, and keep everyone informed of events and actions that affect the organization. Formal communications conform to rules and regulations prescribed by the profession or law (for example, formal reporting procedures for tracking injuries in the workplace). Much information that is communicated is intended to keep people informed, and acknowledgement or response is not expected. In most organizations there are both formal and informal information systems. It is easiest to understand the model when one person is communicating with another person. Almost everyone engages in gossip in some manner, so it is a very effective way of spreading information. The opening example shows what can result from poor communication. In fact, an effective and speedy communication establishes unity among colleagues. Reviewer: John W. Fendrich The main tenet of this paper is that effective coordination is an essential ingredient for emergency response management (ERM) in the US. In the opening scenario we saw how misinformation spread through the informal system can harm an organization. After reading this article to learn about:- 1. Each step in the communication-process model introduces the potential for missteps to occur. transcript for “How the Communication Process Works” here (opens in new window), https://commons.wikimedia.org/wiki/File:Social-network.svg, https://www.youtube.com/watch?v=q6u0AVn-NUM. In every organization, individuals and groups in one work unit should know what is going on in other work units for which a smooth and efficient communication system is essential. It is essential if a manager is to make proper judgements and decisions. Communication helps users to develop shared understanding, communicate their goals and objectives, and come to consensus. Informal systems can connect almost anyone in an organization to anyone else. Communications management is the key to project control; the essential element of project management. However, managers need to do much more than just inform people what they need to do to support the plan. Coordination is essential at every level of management for achieving harmony of individual efforts. In a social network, an individual can reach out to anyone else in his network for information or assistance. Therefore, inadequate communication to any one manager can have a direct effect on profit, productivity, or morale because his wide span of control and coordination affects many people and different activities. Because feedback is a message sent in the opposite direction, from the receiver to the sender, all of these problems can occur during feedback. All this can be made possible only when there is an efficient communication system. This requires two-way communication. The control process is lubricated through the communication of information at all relevant points. They wanted the employees in the company to have that information so they put it in a message and sent it to employees. Communication also plays an important role in keeping the various subsystems of the organization together and in moving them in such a fashion to achieve the organizational goals. Communication refers to the process by which information is exchanged between two or more people (increasingly, machines are also included in communication, but we limit the discussion here to communication between people). People perform much better when they are informed and involved. 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